Terms of Services

Welcome to MASHHA – your destination for handcrafted silver jewelry. This website is operated by MASHHA. Throughout the site, the terms "we," "us," and "our" refer to MASHHA. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions.

1. About Us
Business Name: MASHHA
Registered Address: House No. 51, Raghuveer Nagar Colony, Near HP Gas Office, Budaun, Uttar Pradesh 243601, India

2. Use of Our Website
By using this site, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.

3. Products & Pricing
All products on our Shopify store are subject to availability.
We reserve the right to limit quantities or discontinue items at any time.
Prices are subject to change without notice but will not affect confirmed orders.
All prices include applicable GST unless otherwise stated.

4. Orders & Payments
Orders are processed only after successful payment via Shopify-supported payment gateways.

You agree to provide current, complete, and accurate purchase and account information.

In case of payment failure, we reserve the right to cancel the order.

5. Shipping & Delivery
We offer shipping across India. International shipping may be added in the future.

Shipping charges and estimated delivery timelines are displayed at checkout.

MASHHA is not responsible for delays caused by courier partners or incorrect address input.

6. Return & Exchange Policy
We accept returns only under the following conditions:

Return request is raised within 7 days of receiving the product.

The item must be unused, in original condition and packaging, with proof of purchase.

Custom, personalized, or discounted items are non-returnable.

Exchanges depend on stock availability.
To initiate a return, please email us at mashhajewellery@gmail.com

7. Cancellations
Orders can be cancelled within 12 hours of placement or before they are shipped, whichever is earlier. To cancel, contact our support team immediately.

8. Intellectual Property
All content on this website—including images, graphics, logos, and product designs—is the exclusive property of MASHHA. Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Third-Party Tools & Links
We may provide access to third-party tools or links. We are not liable for any harm or damages related to the use of such third-party services.

10. Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted or error-free.
MASHHA shall not be liable for any indirect or consequential damages. Our maximum liability is limited to the price paid for the product.

11. Modifications to Terms
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on our website. Your continued use of the store after changes constitutes acceptance.

12. Governing Law
These Terms of Service are governed by the laws of India. Disputes will be handled in the jurisdiction of Budaun, Uttar Pradesh.

13. Contact Information
For more information or support, please contact us at:
📧 Email: mashhajewellery@gmail.com