Return & Exchange Policy

Return & Exchange Policy

🔁 Easy 7-day return or exchange from the date of delivery.

📦 Product must be unused, unworn, and in original packaging with tags intact.

💳 Refunds will be processed to the original payment method within 5–7 working days after product inspection.

📧 To initiate a return/exchange, please contact us at mashhajewellery@gmail.com  or through our website.

❌ Returns not accepted for customized or engraved items unless damaged or defective.

🚚 Reverse pickup available in most pin codes; otherwise, customers may be asked to self-ship.

📸 In case of a damaged or defective item, kindly share images/video for verification within 24 hours of delivery.